Terms of Use - Movemend Perth Physiotherpay

These Terms govern your use of the website located at www.movemendphysiotherapy.com.au (the “Site”) and any bookings or services accessed via the Site. By using the Site you agree to these Terms.

1. Clinic details

MoveMend Perth Physiotherapy (ABN 18366097523)
U5/1 Ismail Street, Wangara WA 6065 • (08) 6146 6262 • info@movemendphysiotherapy.com.au

2. Website content & medical disclaimer

Information on this Site is general in nature and is not a substitute for individual medical or physiotherapy advice. Always seek personalised assessment from a qualified health professional. If you have an emergency, call 000 (or your local emergency number).

3. Intellectual property

All content on the Site (text, graphics, logos, images) is owned by or licensed to MoveMend Perth Physiotherapy and protected by law. You must not copy, reproduce, or adapt content without prior written permission.

4. Booking terms (incl. cancellations)

  • Appointments can be made online (via our practice management system) or by phone.

  • Please arrive on time; late arrival may shorten your session.

  • Cancellation / rescheduling: We kindly request [24 hours’] notice. Late cancellations or no-shows may incur a fee of [up to 100% of the consult fee].

  • Some services may require pre-payment or a deposit.

  • Where applicable, rebates (e.g., Medicare/CMP, private health) are your responsibility and subject to eligibility.

Replace the bracketed items with your actual policy (e.g., 24 hours, 50% fee, etc.).

5. Fees & payments

Consultation fees are displayed on our Fees page and may change from time to time. Payment is due at the time of service unless otherwise agreed. We may use third-party payment processors; their terms apply in addition to ours.

6. User responsibilities & acceptable use

You agree not to misuse the Site, interfere with its security, attempt to access accounts or data without authority, or upload unlawful or harmful content.

7. Third-party services and links

The Site may link to third-party websites or services (e.g., booking platform, maps, social media). We’re not responsible for their content or practices. Your use of third-party services is subject to their terms and privacy policies.

8. Limitation of liability

To the maximum extent permitted by law, we exclude all liability for any loss or damage arising from use of the Site or reliance on Site content. Nothing excludes liability that cannot be excluded under the Australian Consumer Law.

9. Privacy

Our handling of personal information is explained in our Privacy Policy. By using the Site, you consent to that handling.

10. Changes to the Site and these Terms

We may update the Site and these Terms at any time. Continued use after changes constitutes acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of Western Australia, and you submit to the jurisdiction of the courts of Western Australia and the Commonwealth of Australia.

Last updated: 27 August 2025